• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎09-09-2024 12:51 AM

HP Recommended
Product: HP EliteBook 745 G6 Base Model Notebook PC
Operating System: Microsoft Windows 11

I uninstalled my laptop and as soon as it turned on again, it is asking for some computer ID, I had taken this laptop second hand and this laptop was with the company and I am six, after the windows in my laptop are linked, I should remove it and the license of the window is in my name and I do not have to buy any new window, then how can I Cognizant company's 

Category:
1 REPLY 1

‎09-09-2024 06:55 AM

HP Recommended

If the PC came with Windows from HP, there is a Windows product key in the BIOS.

 

Use the HP cloud recovery client utility to make a bootable USB recovery drive that will return the drive to its 'out of the box' condition.

 

Here is an info link for how to use the utility:

 

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support

 

Here's the link to the software download:

 

HP EliteBook 745 G6 Notebook PC Software and Driver Details

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.