Windows 10 64 Bit Windows Hello Not Working

[KunwarSa]

hi..

i have hp probook 6560b laptop i want to configure the fingerprint scanner.but tried varius methods and drivers.i want to know the right driver for me

windows hello not working..

i try all driver on this forum but no luck

plz give me suggestions and right driver..Thank u In Adavance

[banhien]

@KunwarSa 

Firstly does it have Finger Print reader and sensor ? I can't find from the following link

   https://support.hp.com/au-en/document/c02782539

One of my machines does have Finger print reader but it is too old and no Windows 10 driver for it therefore Windows Hello won't work:

   

Regards.

[KunwarSa]

yes fingerprint sensor there 

i already using on windows 7 64bit 

problem after windows 10 update

[KunwarSa · Accepted solution]

my Problem Solved

use this method 

first uninstall Biomatric Valid sensor

go to hp website and download windows 64 bit fingerprint valid sensor driver 2012

after install driver

download  Hp Client Security and install it

after that open client security and set pin than go to enter add fingerprint enrollment after finish restart pc and windows hello and login with finger show up

[banhien]

@KunwarSa 

It's good to know. Yes, we definitely need driver.

Regards.