• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
HP Recommended
HP EliteBook 850 G8 Notebook PC
Microsoft Windows 10 (64-bit)

We use LTSC and SAC Windows in our environment, now with the new Hardware 850 G8 the Boot Menu is not shown under LTSC.

I know the Hardware ist not Certified for this OS but if I attach an external monitor its shows the menu.

Problem appears under 1809 und 21h2 LTSC

thanks!

850g8.jpg

 

Update: After some other tests it shows, the problem is also on SAC Windows. If we perform a shutdown and start the system with the power button the boot menu is shown (normal behavor). If windows restarts it appears as a black screen (SAC/LTSC).

 

😞

1 REPLY 1
HP Recommended

now its solved, it seems something went wrong with the mdt driver import.

-> deleted all. download and import again.

thanks

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.