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Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Windows 11 upgrade. TPM 1.2 to 2.0 possible on an 8540w
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10-11-2021 07:13 PM
Can Windows 11 operate on an 8540w MobileWorkstation? TPM is version 1.2. 2.0 is required. Is it upgradeable?
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Accepted Solutions
10-11-2021 07:23 PM
Hi:
Your notebooks TPM 1.2 hardware version is too old for the 1.2 to 2.0 upgrade.
Only the HP business desktop and notebook PC's at the link below can have the TPM firmware upgraded.
Your notebook's processor also doesn't meet the specs for the in-place W11 upgrade.
This does not necessarily mean you can't install W11 on your PC, but you would have to perform a clean install and reinstall all of your programs and files.
If you want to see if W11 works on your PC, you can make a bootable W11 USB installer from the link below.
https://www.microsoft.com/en-in/software-download/windows11
See this article. 3rd headline from the bottom.
If for some reason, W11 does not work correctly on your PC, you can reinstall W10.
I currently have W11 clean installed on two PC's that I have, that do not meet the requirements for the W11 upgrade and they both work fine on W11 so far.
I used the free Macrium Reflect software to make system images of the W10 installation before I installed W11.
You may want to do the same.
Make a system image using Macrium reflect, and if W11 doesn't work right, you can easily go back to your current W10 installation.
You save the image on a portable hard drive and the software will have you make a bootable USB flash drive or DVD you boot from to access the system image stored on the portable hard drive.
Macrium Software | Reflect Free Edition
You want the file listed on the left side of the webpage under the Backup at Home section.
10-11-2021 07:23 PM
Hi:
Your notebooks TPM 1.2 hardware version is too old for the 1.2 to 2.0 upgrade.
Only the HP business desktop and notebook PC's at the link below can have the TPM firmware upgraded.
Your notebook's processor also doesn't meet the specs for the in-place W11 upgrade.
This does not necessarily mean you can't install W11 on your PC, but you would have to perform a clean install and reinstall all of your programs and files.
If you want to see if W11 works on your PC, you can make a bootable W11 USB installer from the link below.
https://www.microsoft.com/en-in/software-download/windows11
See this article. 3rd headline from the bottom.
If for some reason, W11 does not work correctly on your PC, you can reinstall W10.
I currently have W11 clean installed on two PC's that I have, that do not meet the requirements for the W11 upgrade and they both work fine on W11 so far.
I used the free Macrium Reflect software to make system images of the W10 installation before I installed W11.
You may want to do the same.
Make a system image using Macrium reflect, and if W11 doesn't work right, you can easily go back to your current W10 installation.
You save the image on a portable hard drive and the software will have you make a bootable USB flash drive or DVD you boot from to access the system image stored on the portable hard drive.
Macrium Software | Reflect Free Edition
You want the file listed on the left side of the webpage under the Backup at Home section.
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