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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-02-2021 08:21 AM

HP Recommended
Product: HP Pavilion Ultrabook 15-b005eo
Operating System: Microsoft Windows 10 (64-bit)

Hi there!

I have a HP Pavilion Ultrabook 15-b005eo which doesn't boot up but the caps lock button slowly blinks twice every few seconds. After some reading it seems to me that the BIOS might be corrupt. I removed the RTC battery and exchanged in some faint hope it would change something, but no. Now im onto trying to reflash the BIOS with a recovery flash drive according to the instructions here:

https://support.hp.com/us-en/document/c02693833

However, the laptop won't display the HP BIOS Update screen when holding Windows+B. According to the instructions one should try Windows+V if that is the case, but that doesn't work either. Then it says that "[the] computer might not support the feature or there is a hard drive issue". I've removed the HDD and the SSD, that didn't change anything, so I wonder, is the laptop a compatible model for this method?

I'm fairly certain I've done it right. I even tried all USB ports in the hopes that a faulty USB port could be a troublesource or sth.

 

Hope someone can help me here and thanks in advance. 🙂

Best Greetings,

Fred

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