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Locked

‎03-09-2022 01:28 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

When we apply Device Guard via Group Policy, Windows Hello for Business face recognition stops working. The frame around the face that normally shows the detection progress does no longer appear. Removing device guard policy fixes the issue, Windows Hello face rercognition works again. But our client needs device guard, so we need to find a solution.

We applied the latest BIOS, the latest drivers, engaged Microsoft to help us solve this issue, no success so far. Older x360 (G6 and G3) do not have this issue with face recognition.

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