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‎02-19-2020 03:14 PM

HP Recommended
Product: 840 G1 Elitebook
Operating System: Microsoft Windows 10 (64-bit)

I have an Elitebook 840 G1 with a touchscreen.  When it starts I get the message "Press Ctrl+Alt+Delete or use the Windows Security button to unlock". Also had this in Win 7 so I assume it has to do with the touch screen functionality.

 

Is there actually a button or secret screen press to activate the Windows Security button?

 

Is there some way to disable this?

1 REPLY 1

‎02-23-2020 04:58 AM - edited ‎02-23-2020 04:59 AM

HP Recommended

I had the same issue with using Windows 7. For some reasons the installation detected the device as an "tablet" and assume that there is no Ctrl+Alt+Delete, thus offered me to use the "Windows Security button".

 

So could it be you had the same issue under Windows 7 and only upgraded the installation with windows 10? If yes that would explain why you still have the issues with Windows 10. I recently used the windows 10 recovery download ISO from here and drivers from here and reinstalled Windows 10, which solved that issue.

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P.S.
I am a volunteer and I do not work for, nor represent, HP
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