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HP Recommended
HP ProBook 430 G8 Notebook PC IDS Base Model

My New Laptop HP Probook 430 G8 came is not working with window hello face in windows 10 and Windows 11

1 REPLY 1
HP Recommended

Hello

 

InfraRed camera , needed for Windows Hello, is optional in 430 G8.

Probably your notebook is missing it.

 

you can chceck in device Manager if in addiction to the standard camera you see also an IR Camera:

TryToDoMybest_0-1669799297229.png

if you don't see HP IR Camera you can't use Windows Hello face recognition.

 

bye

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