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VV6
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Message 1 of 2
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Would like to reset the BIOS password?

HP Recommended
CND4091RPF - Serial number , Zbook 15
Microsoft Windows 10 (64-bit)

I had bought a second-hand laptop, unfortunately, I am not able to access bios. How can I reset the password? Could you please able to help me?

Serial number is 

[removed per Rules Of Participation]

Product number 

F0U60EA 

Please help me or guide me. I have called the customer service and they want the bill, unfortunately, the previous owner doesn't have the bill. 

Thanks

 

 

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @VV6

 

Welcome to the HP Support Community. 

 

Contact HP in your region for a hardware service as the motherboard may require a Bios Flash. Any other way of unlocking the BIOS is not authorized by HP. 

 

Have a great day!

 

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Asmita
I am an HP Employee

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