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‎10-02-2022 03:12 PM

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Product: HP ENVY x360 Laptop - 13-ay0055cl

 Hello,

 

I have ran into my first issue with my HP. I cannot have anything on the website Yahoo Sports properly work. It won't load on my computer and ironically, I have not had any issues with any other sports sites etc. 

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-04-2022 11:14 AM

HP Recommended

Looks like everything is working like a normal website like nothing ever happened despite the week long drought. Odd, but all is well. Appreciate the help!

View solution in original post

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10 REPLIES 10

‎10-02-2022 03:41 PM - edited ‎10-02-2022 03:50 PM

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Hello @Bones_ 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Try different browsers

- Mozilla Firefox

- Google Chrome

...

 

Let me check your current system configuration.

 

(2) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

 

OS Name

 

Version

 

System Model

 

System SKU

( equals HP product number (p/n) )

 

Processor

 

BIOS Version/Date

 

 

(3) Start Windows <Device Manager>

- Expand <Network adapters>

--->>> Send screenshot

 

(4) Please report your results

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‎10-02-2022 03:54 PM

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Thanks, posting screenshots, and yahoo gave me a list of solutions, none of which have worked. Every sports site works fine for me other than yahoo. 

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‎10-02-2022 03:57 PM

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2 capture.PNG1 capture.PNG

1 person found this reply helpful
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‎10-02-2022 04:09 PM - edited ‎10-02-2022 04:11 PM

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Hello @Bones_ 

 

(1) Download and install different browsers

- Mozilla Firefox

- Brave

 

(2) Basically the page works

 

ub6424_0-1664748504406.png

 

Kind regards

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‎10-02-2022 05:37 PM

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Thank you, sadly this is still NOT working.....I tried firefox and brave and neither are working for me. 

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‎10-02-2022 05:37 PM

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no.PNG

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‎10-02-2022 05:48 PM

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Any idea, what the problem is? I could open 25 other tabs and check anything I want in seconds, but this site just isn't working on my HP. Very bizarre, I have used it for months cleared my cookies/cache a few times this week and had to re-login into all my accounts, but it didn't help. The page will sometimes load when I hit F5 several times but then the next page just stalls and the blank screens quickly appears. Yahoo said its not them and its my HP cpu.

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‎10-03-2022 02:18 AM

HP Recommended

Hello @Bones_ 

 

(1) Reset network

How to Reset Network Settings in Windows 11

 

(2) Restart Windows

(3) Test again

(4) Please report your results

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‎10-04-2022 11:14 AM

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Looks like everything is working like a normal website like nothing ever happened despite the week long drought. Odd, but all is well. Appreciate the help!

Was this reply helpful? Yes No
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