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- Z BOOK DOCKING STATION ISSUE

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04-04-2017 07:40 PM
Product: Z BOOK 17 G3
Operating System: Microsoft Windows 10 (64-bit)
WHAT ARE THE LIST OF SP CODE DRIVERS THAT IM EXPECTED TO DOWNLOAD TO GET THE HP ELITE THUNDERBOLT 3 DOCK HQ TRL 71025 THAT HP SUPPLIED WITH THE Z BOOK 17" G3 WORKSTATION, TO WORK AS A DOCKING STATION AND WHY IF HP SHIP BOTH UNITS IN A SINGLE BOX , WHY ARE THE DRIVERS NOT ALREADY INSTALLED.
1 REPLY 1
04-10-2017 01:22 PM
this is the current list of all bios, firmware, and driver, required to have the best experience with the THunderbolt 3 dock. Also note the BIOS setting options for the dock and its use
Zbook 15/17 G3 | ||||
Component Name | Category on hp.com Product Support Page | Softpaq # | Version | How to Verify |
BIOS | (BIOS) | SP78257 | 1.12 | Bios F10 Setup à System Information |
Intel Thunderbolt Secure Connect Utility | (Driver - Controller) | SP76771 | 16.1.47.275 A 2 | Right click Thunderbolt Tray Icon à Settings à Details - "Controller Driver Version". |
Intel® Thunderbolt™ Firmware Update Utility | (Firmware) | SP77201 (ZB15) SP77213 (ZB17) | 18.0.3.0.1 | D/L & unpack Softpaq. From folder, with Admin Rights, enter "ThunderboltUpdaterCmd.exe -d" in a command window |
Intel Video Driver and Control Panel | (Driver - Graphics) | SP78116 (W7) SP77559 (W10) | 15.40.4483 F 4 (W7) 4483 F 8 (W10) | Right click on desktop à Graphics Properties (intel icon) à Options & Support à Information Center. |
NVIDIA Graphics Driver | (Driver - Graphics - Nvidia) | SP78067 (W7) SP78066 (W10) | 373.06 F 7 (W7) 373.06 F 10 (W10) | Right click on desktop à NVIDIA control panel à System Information |
AMD Graphics Driver | (Driver - Graphics) | SP77984 | 16.30 F 17 | Right click on desktop à Graphics Properties (at top) à Information à Software. |
Thunderbolt Dock specific | ||||
ASMedia eXtensible Host Controller Driver | (Driver - Chipset) | SP79018 | 1.16.43.1 | Programs & Features or Device Manager à Universal Serial Bus Controllers (Requires Dock to be plugged in). |
Broadcom Ethernet Controller Driver | (Driver - Network) | SP76783 | 17.4.0.1 A 3 | Device Manager à Network adaptors (Requires Dock to be plugged in). |
Conexant Audio USB Driver for Docks | (Driver - Audio) | SP74876 | 1.31.36.14 | Device Manager à Sound, video and game controllers (Requires Dock to be plugged in). |
Thunderbolt 3 Dock DisplayPort (DP) Hub Firmware | (Firmware) | SP78212 | 3.10.005 Rev A | D/L & unpack Softpaq-> Type "updatetool_trump_ver3.10 -v" in a command window. View update.log file for version info |
ASMedia Firmware Update for HP Thunerbolt 3 Dock | (Firmware) | SP76208 | 131025.10.11.23 | D/L & unpack Softpaq. Run with Admin Rights. At the License dialog hit Cancel. Go to < C:\Users\<user>\AppData\Local\Temp\~sfx006C856A43 >. in CMD, run 'ASM104FWUpdate.exe /o /r /s'. Accept the License dialog. See file ASM104xVersion.txt for details. Run 'ASM104FWUpdate.exe /?' for options |
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