• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Z BOOK 17 G3
Microsoft Windows 10 (64-bit)

WHAT ARE THE LIST OF SP CODE DRIVERS THAT IM EXPECTED TO DOWNLOAD TO GET THE HP ELITE THUNDERBOLT 3 DOCK HQ TRL 71025 THAT HP SUPPLIED WITH THE Z BOOK 17" G3 WORKSTATION, TO WORK AS A DOCKING STATION AND WHY IF HP SHIP BOTH UNITS IN A SINGLE BOX , WHY ARE THE DRIVERS NOT ALREADY INSTALLED.

1 REPLY 1
HP Recommended

this is the current list of all bios, firmware, and driver, required to have the best experience with the THunderbolt 3 dock. Also note the BIOS setting options for the dock and its use

 

  Zbook 15/17 G3 
Component NameCategory on hp.com Product Support PageSoftpaq #VersionHow to Verify
BIOS(BIOS)SP782571.12Bios F10 Setup à System Information
Intel Thunderbolt Secure Connect Utility(Driver - Controller)SP7677116.1.47.275 A 2Right click Thunderbolt Tray Icon à Settings à Details - "Controller Driver Version".
Intel® Thunderbolt™ Firmware Update Utility(Firmware)SP77201 (ZB15)
 SP77213 (ZB17)
18.0.3.0.1D/L & unpack Softpaq. From folder, with Admin Rights, enter "ThunderboltUpdaterCmd.exe -d" in a command window
Intel Video Driver and Control Panel(Driver - Graphics)SP78116 (W7)
 SP77559 (W10)
15.40.4483 F 4 (W7)
 4483 F 8 (W10)
Right click on desktop à Graphics Properties (intel icon) à Options & Support à Information Center.
NVIDIA Graphics Driver(Driver - Graphics - Nvidia)SP78067 (W7)
 SP78066 (W10)
373.06 F 7 (W7)
 373.06 F 10 (W10)
Right click on desktop à NVIDIA control panel à System Information
AMD Graphics Driver(Driver - Graphics)SP7798416.30 F 17Right click on desktop à Graphics Properties (at top) à Information à Software.
     
Thunderbolt Dock specific    
ASMedia eXtensible Host Controller Driver(Driver - Chipset)SP790181.16.43.1Programs & Features or Device Manager à Universal Serial Bus Controllers (Requires Dock to be plugged in).
Broadcom Ethernet Controller Driver(Driver - Network)SP7678317.4.0.1 A 3Device Manager à Network adaptors (Requires Dock to be plugged in).
Conexant Audio USB Driver for Docks(Driver - Audio)SP748761.31.36.14Device Manager à Sound, video and game controllers (Requires Dock to be plugged in).
Thunderbolt 3 Dock DisplayPort (DP) Hub Firmware(Firmware)SP782123.10.005 Rev AD/L & unpack Softpaq-> Type "updatetool_trump_ver3.10 -v" in a command window. View update.log file for version info
ASMedia Firmware Update for HP Thunerbolt 3 Dock(Firmware)SP76208131025.10.11.23D/L & unpack Softpaq. Run with Admin Rights. At the License dialog hit Cancel. Go to  < C:\Users\<user>\AppData\Local\Temp\~sfx006C856A43 >. in CMD, run 'ASM104FWUpdate.exe /o /r /s'. Accept the License dialog.  See file ASM104xVersion.txt for details. Run 'ASM104FWUpdate.exe /?' for options
I work for HP. However, all opinions and comments are my own.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.