cancel
Showing results for 
Search instead for 
Did you mean: 
nnco17
New member
1 0 0 0
Message 1 of 1
178
Flag Post

Z38c Screen USB hub and language of menu issue

HP Recommended
Z38c
Microsoft Windows 7 (64-bit)

Hi,

 

I've recently bought a Z38c curved screen and I've 2 issues with this.

 

I try it on HP X360 1030 and also on HP Elitebook 1040 G4 and I've same issue.

 

First USB hub of the screen is not detected.

I already activate into menu of the screen Power Control > Power Mode > Performance > Save and Return

But this doesn't solve the issue

 

I also have another issue with my screen regarding the language of the menu. I put the language into English or French, save the settings, go through the menu that is English or French. When i've finished to work, i shutdown my laptop and shut down all electricity plug of my desktop.

When I come back some days later, power on my laptop and the Z38c screen, the menu of the screen come back to Portuguese language

 

I am disappointed with this screen which ultimately works less well than my old one (which also had integrated usbc connectivity) which cost 4 times less.

 

Could you help me to solve this ?

 

Thank you,

Nicolas

 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation