cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
trngw
New member
2 0 0 0
Message 1 of 2
272
Flag Post

ZBook G3 w Intel HD530 won't recognize 21:9

‎08-20-2020 11:15 AM - edited ‎08-20-2020 11:16 AM

HP Recommended
Product: HP ZBook 15 G3
Operating System: Microsoft Windows 7 (64-bit)

Hi

My ZBook G3 won't recognize the Ultrawide properties of a BenQ EX3501R 21:9 monitor. It only shows 16:9 Aspect ratio and corresponding resolutions. The monitor's native 3440x1440 resolution is not visible. I have updated to the latest drivers without success and also tried Intel drivers without success. Running win7-64

Any advice?

Thanks

1 REPLY 1
banhien
Level 20
Level 20
100,805 39,840 13,086 27,443
Message 2 of 2
Flag Post

‎08-20-2020 02:58 PM

HP Recommended

@trngw 

 

How do you connect them ? And What is your ZBook G3 ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation