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‎11-27-2019 03:33 PM

HP Recommended

Thanks for the reply, I will try to remove it here, although I think my problem is insufficient cooling.

Fraga
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‎11-28-2019 01:23 AM

HP Recommended

Your fan is running wild? Had the problem too, caused by the HP bloatware!. Also pay attention to the Nvidia driver. For the P1000 I have driver: 26.21.114.3170. Nice and cool, and no wild fan....

CPU temperatures.jpgGPU temperature.jpg

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‎12-01-2019 10:09 PM

HP Recommended

No, my notebook looks like it will fly, but it doesn't cool. After I installed the HP Advisor you indicated, I installed the 391.48 driver, but it still warms up and crashes, but less so. I am installing the driver you indicated now to see if it improves. Thanks, the first tips helped a lot. The temperature without any 3D application  - With 3D app that work (Revit) it goes to 100 degrees.Anotação 2019-12-02 020643.png

Fraga
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‎12-03-2019 04:20 AM

HP Recommended

Have you tried to disable the internal graphics (630), using the P1000 only? Can be done in BIOS (use discrete only or something like that)....

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‎12-03-2019 11:27 AM

HP Recommended

Yes, I tried, but it didn't totally solve the problem, and with that the fans were all the time on. I believe the cooling system was very poorly sized. I left it in Hybrid and not in automatic. Since I installed the 431.70 driver I have not had any problems yet, I hope it works. Thank you again.

Fraga
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