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Hi.
My problem is when I was trying to mount a new ssd drive on my Zbook 15 g5 I forgot to remove the battery, and suddenly the screw fell on the motherboard, and a spark was created.
now, the voltage of the battery pins is low, (1.3v see the picture below) and my laptop won’t charge the battery.
The battery seems to be good, because I charged it manually with a smart charger and works fine ~2 hours, but it run out because the laptop can’t charge it.
there is always a message on the tool barre: status x% availabe (plugging in) even if the battery is removed.
i tried everything even I cleaned the pc from 0, but the problem is the same. I think it’s a fuse but I don’t know which one is the cause.
sorry for my language. Can someone help please
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