Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-04-2020 01:42 AM

HP Recommended
Product: HP ZBook 15u
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I have a zBook 15u and I have installed Windows 10 2016 LTSC on it. I am having a lot of problems trying to get the drivers working.

 

I copied the driver file repository before I installed 2016 LTSC and hoped I could point these to the correct devices in device manager. It has worked for most of them but I have the following which I cannot get drivers for:

 

Base System Device

Multimedia Audio Controller

Video Controller

 

I have downloaded all the drivers from the HP website and none of those work. I even downloaded the utility to scan which drivers were missing - This did not detect any drivers missing. Due to them being critical drivers which are missing, I get blue screen error quite often stating critical process died.

 

Any help would be much appreciated.

 

Thanks

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.