cancel
Showing results for 
Search instead for 
Did you mean: 
SubyBrue
New member
1 0 0 0
Message 1 of 1
144
Flag Post

Zbook 17 G3. Power light near the AC adapter is lit but unit not power g up

HP Recommended
Zbook 17 G3
Microsoft Windows 10 (64-bit)

I normally have my Zbook 17 powered throughout the day but over the past few months it's sat idle but plugged in. 

Recently the AC adapter power light on the side of the machine shows power.  But when I try to power it up.  Nothing.  I tried the hard reset (including removing the bottom cover and disconnecting the battery)    The caps lock light glows and fades and then when pressing the power button it lights a short time while pressing and then nothing.  

 

I'm hoping its just a dead/flat battery?   Or bad external power supply?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation