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Zbook 17 g6, Service door could not be opened

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I have just received my Zbook 17 G6, 32 gb and could not open the service door. There is no screw on the sliding latch and the latch is very hard to slide. Whenever I slide the latch to the right, the service door remain intact and it seems stuck and ccould not openit. I just want to know 

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@Bigdaddinel wrote:

...There is no screw on the sliding latch and the latch is very hard to slide....


@Bigdaddinel 

 

Manual says it has a lock screw (page 17). Please use the following manual

 

                  http://h10032.www1.hp.com/ctg/Manual/c06422401.pdf

 

Page 34 shows you how to un-screw the screw

 

Regards.

BH
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Hi Bahlen, 

 

Thanks very much for your reply. Actually, the latch does not have a screw and I managed to open the service door by sliding it slowly by not forcing it, as it is new, it was a bit rigid to open. 

 

 

Thanks again.

 

Nel

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