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‎06-05-2024 09:59 AM

HP Recommended
Product: HP ZBook Power 16 inch G11 A Mobile Workstation PC (9A824AV)

I'm trying to use the dock with my Zbook (windows 11). However, I used the Windows 10 drivers instead, everything worked fine except for the power button on the dock. When I try to install the dock firmware, it crashes the machine at the check for ASM1042A driver. The BSOD error message was "SYSTEM_SERVICE_EXCEPTION" and the file that caused it was AsmIo64.sys. 

Is there any way for me to go around this? Many thanks in advance!

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