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HP Recommended
HP EliteBook 745 G6 Notebook PC
Microsoft Windows 10 (64-bit)

Hi i have a number of HP EliteBooks 745 G6 notebooks many have same problem. When i increase or decrease the volume the speakers stop working, when i restart  works again, until i change the volume again, and again speakers stop working. All updates windows and devices are up to date through windows update and hp support assistant. when i run the test audio in hp support assistant it passes and i can hear speakers however if i change volume after and test again cant hear so select cant hear, the support assistant works on fixing it then tells me to restart ,and i do but restarting corrects the problem and im back where i started.  

1 REPLY 1
HP Recommended

Hello,

 

Please, contact HP (business) Support and to get the issue addressed.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
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