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04-02-2022 09:14 AM - last edited on 04-02-2022 09:25 AM by MarcusC
Hi i have a number of HP EliteBooks 745 G6 notebooks many have same problem. When i increase or decrease the volume the speakers stop working, when i restart works again, until i change the volume again, and again speakers stop working. All updates windows and devices are up to date through windows update and hp support assistant. when i run the test audio in hp support assistant it passes and i can hear speakers however if i change volume after and test again cant hear so select cant hear, the support assistant works on fixing it then tells me to restart ,and i do but restarting corrects the problem and im back where i started.
04-03-2022 07:25 AM - edited 04-03-2022 07:25 AM
Please, contact HP (business) Support and to get the issue addressed.
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