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battery not charging

HP Recommended
Spectre x360
Microsoft Windows 8.1 (64-bit)

My HP Spectre x360 13-4005dx doesn't recharge my battery. It's become an expensive paper-weight for nearly 2 years now. Is there an easy fix, because I've pulled it apart and I've noticed that a very small section has burnt out on the motherboard which I'm assuming is the cause?

HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @lorenzo57,


Welcome to the HP Support Community.  


As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 


If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   


Have a great day!  


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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