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‎12-15-2021 09:44 AM

HP Recommended
Product: hp omen 15
Operating System: Microsoft Windows 11

my laptop is hp omen 15 and its almost brand new when i go to check battery cycle count with windows report im shocked it was 618 cycle how its like that in band new laptop  

Category:
1 REPLY 1

‎12-18-2021 10:34 AM

HP Recommended

@Islam123

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • How old is your laptop? 
  • Could you please share the picture of the battery cycle count image? 
  • Have you tried HP support assistance to check battery life?

Refer to the YouTube video:Checking Your Notebook Battery Using HP Support Assistant | HP Computers 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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