Create an account on the HP Community to personalize your profile and ask a question
06-24-2016 01:20 AM
I've bought an HP ELITEBOOK 840 G2 on a bankrupt auction. Unfortunately it's locked by user password and bios password. I've got all papers and DVDs with it. It's still under warranty- August 2015. I mailed HP support about it, but is there anything I can do myself?
Solved! Go to Solution.
06-24-2016 08:17 AM
Please contact HP technical support at 866 625 1175 ( for elitebooks)
They will require the UUID and serial number from the F1 screen and will be sending a file to reset the BIOS password
Or you could also start a chat session using the below link
chat at www.hp.com/go/ispe
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Didn't find what you were looking for? Ask the community