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HP Notebook 15-da1104nt

my laptop was normally working fine when the keyboard was connected, I updated the bios, gave a black screen, I found that the problem was with the keyboard, it works fine when I remove the keyboard and plug it in after turning on the laptop, but it prevents it from turning on, the bios battery was removed and installed, the bios reset is still not solved (bios recovery was also performed)

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