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HP Recommended
HP Pavilion x360 14 Convertible PC 14-dy1000 (436S6AV)
Microsoft Windows 11

Please explain this all. I do still be able to use my care pack? Will it cost me money? I want to use my care pack as I accidentally drop my laptop and fall into kind of some rough surface, is it covered in my care pack? Coverage type Care Pack Service type HWM Onsite Status Coverage expiring Start date January 21, 2022 End date January 20, 2024 Time Remaining Months remaining: 2, Days remaining: 19 Service level Next available tech resource Country Coverage Standard No Special Coverage No Specified Repair Time Std office hrs std office days Not Applicable Standard Material Handling Third Coverage Day No Limitation No Specified Restoration Time Deliverables Material HW Problem Diagnosis Onsite Support Coverage type Factory warranty Service type Warranty Hardware Maintenance Off-Site Status Expired Start date May 24, 2022 End date May 23, 2023 Time Remaining Warranty Expired Service level Geographic Coverage Turn-Around-Time Duration in Months Offsite Delivery Window Std Transportation to Repair Ctr Transportation to Customer Offsite Material Handling Offsite Usage Limitations Offsite Parts Logistics Deliverables Offsite Support & Materials Hardware Problem Diagnosis Coverage type Factory warranty Service type Wty: HP Support for Initial Setup Status Expired Start date May 24, 2022 End date May 23, 2023 Time Remaining Warranty Expired Service level Named Callers Remote Response Method Duration in Days Coverage Window Std Days Remote Response Time Deliverables Initial Setup Assistance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Customer-included damage is not covered by your Care Pack




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1 REPLY 1
HP Recommended

Customer-included damage is not covered by your Care Pack




My profile on LinkedIn

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