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charging iphone using thunderbolt
11-15-2020 01:41 AM - edited 11-15-2020 07:07 AM

Dear community,
My Laptop model is Elitebook 830 G6
I would like to know about the USB C (thunderbolt) port in my laptop, I have tried to charge my iPhone 12 using it and transfer files between phone and laptop but it is not charging or neither transferring.
I like to know about the thunderbolt port, it is not suitable for charging and file transferring?
Thanks in advanceI
11-15-2020 04:08 AM

What is you Envy 830 ? I have not heard of that. Please use the following way to find out the model/product of your machine
https://support.hp.com/us-en/document/c00033108
Please do NOT post its Serial number (s/n).
Regards.
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