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‎11-15-2020 01:41 AM - edited ‎11-15-2020 07:07 AM

HP Recommended
Product: Envy 830
Operating System: Microsoft Windows 10 (64-bit)

Dear community,

My Laptop model is Elitebook 830 G6

I would like to know about the USB C (thunderbolt) port in my laptop, I have tried to charge my iPhone 12 using it  and transfer files between phone and laptop but it is not charging or neither transferring. 

I like to know about the thunderbolt port, it is not suitable for charging and file transferring?

Thanks in advanceI 

 

2 REPLIES 2

‎11-15-2020 04:08 AM

HP Recommended

@cphamsa 

 

What is you Envy 830 ? I have not heard of that. Please use the following way to find out the model/product of your machine


           https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎11-15-2020 07:05 AM

HP Recommended

it is elitebook 830 G6

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