• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎11-15-2020 01:41 AM - edited ‎11-15-2020 07:07 AM

HP Recommended
Product: Envy 830
Operating System: Microsoft Windows 10 (64-bit)

Dear community,

My Laptop model is Elitebook 830 G6

I would like to know about the USB C (thunderbolt) port in my laptop, I have tried to charge my iPhone 12 using it  and transfer files between phone and laptop but it is not charging or neither transferring. 

I like to know about the thunderbolt port, it is not suitable for charging and file transferring?

Thanks in advanceI 

 

2 REPLIES 2

‎11-15-2020 04:08 AM

HP Recommended

@cphamsa 

 

What is you Envy 830 ? I have not heard of that. Please use the following way to find out the model/product of your machine


           https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No

‎11-15-2020 07:05 AM

HP Recommended

it is elitebook 830 G6

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.