• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-20-2020 09:07 PM

HP Recommended
Product: Elitebook 840 2
Operating System: Microsoft Windows 8.1 (32-bit)

Hello my cursor keeps jumping around - i tried making touchpad heavier but it wasn't enough, so i disabled Touch STYK. Thst improved things but has disabled the top left buttons, which i need.

Can anyone suggeout anything please? i am a writer and need the keyboard to work smoothy it all the time without losing its place all the time! Thank you....

1 REPLY 1

‎02-23-2020 04:51 AM

HP Recommended

Hi,

 

I had a similar issue on the 850 G1 which was caused by the stick inside the keyboard. I removed the plastic cover and that solved the issue (I do not need the stick). I think I have seen a bios option to disable the stick. Maybe that´s an option as well. You might also try to wish to replace the keyboard.

--------
If the answer is helpful mark it with Kudos by clicking on the kudos button. If your problem is solved then mark it as solved. Thanks 🙂

P.S.
I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.