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- device drivers for hp probook 6555b not found

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06-30-2018 11:44 AM
This probook was upgraded to Win 10. One issue now is a runtime error displayed upon every start-up. C:\windows\system32\atibtmon.exe "Application has requested the runtime to terminate in an unusual way"
how can I get rid of this error?
The other thing is Device Manager displays 3 items highlighted in Other Devices that can't find their drivers.
Base system device (listed twice) Hardware IDs are as follows
PCI\VEN_1180&DEV_E852&SUBSYS_1455103C&REV_01
PCI\VEN_1180&DEV_E852&SUBSYS_1455103C
PCI\VEN_1180&DEV_E852&CC_088000
PCI\VEN_1180&DEV_E852&CC_0880
Unknown device
ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004
06-30-2018 01:13 PM
Hi:
For the first one, see if that atibtmon.exe is listed in the startup menu and disable it.
Run msconfig>click on the startup tab, then click on the blue Open Task manager.
For the missing drivers you need...
ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe
07-02-2018 03:34 PM - edited 07-02-2018 03:34 PM
You're very welcome.
Googling the other issue, you will come across several links referencing that problem.
Here is one such link...