how i can change or remove hp client security password?

[LegalTech]

I have the same issue.  The windows administrator password does not work.  How do I enter the program?

[Flower_Bud]

@LegalTech

Thank you for posting on HP Forums,

Flower_Bud is at your service.

As I understand, you're in need of support, 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

What is the operating system on the PC?

Could you share the picture of the screen asking for administrator password?

Once I have the information, I'll help you further with troubleshooting steps,

Keep me posted!

[LegalTech]

The product # is: G4U47UT

The OS is WIndows 10 Professional

I cannot share the password request screen, as I am not with the laptop at the moment.

Thank you.

[LegalTech · Accepted solution]

My issue was resolved.  The problem was that I had disabled my administrator account and was using another account as the administrator.  It needed the password of the built-in administrator account not the admin account I was using.