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- HP Community
- Notebooks
- Business Notebooks
- hp 2013 docking station

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01-11-2019 08:26 AM
Got a 2013 docking station, cannot get video, usb, or charging to work with elitebook 820 g2.
Installed all availible softpaq's. Tried to upgrade firmware but dock doesnt even see the monitor (connected to DP port).
What else can i try?
01-11-2019 01:06 PM
Are you talking the followin one ?
http://www8.hp.com/au/en/products/oas/product-detail.html?oid=5422417
Firstly it won't charge your machine and secondly it is compatible with the following products
HP ProBook 650 G2 Notebook PC; HP ProBook 650 G3 Notebook PC; HP Elitebook 820 G1 Notebook PC; HP Elitebook 840 G1 Notebook PC; HP Elitebook 850 G1 Notebook PC; HP EliteBook Folio 9470m Notebook PC; HP EliteBook Folio 1040 G1 Notebook PC; HP EliteBook Revolve 810 G1 Tablet; HP EliteBook Revolve 810 G2 Tablet; HP ZBook 14 Mobile Workstation
Regards.
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01-11-2019 01:13 PM
Yes sir thank you, that is the one.
It wont charge my machine because of the model I have? Or these dont charge in general? That seems crazy since the dock blocks the charging port so it's useless like that.
Thank you for responding. To be clear I do not have one of the machines on your list of incompatible vintages.
01-11-2019 01:16 PM
I misread your post...you said it IS companible with the following!
yikes so it'll never work for me. That list was most certainly not on the website where I ordered this stupid thing!
Thank you for the help.