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HP Recommended
HP ProBook 455 G4 Notebook PC
Microsoft Windows 10 (64-bit)

Hello ---  I just started up the hp image assistant   version 5.1.10 --- I got an update   notice that 5.1.11    was available   so I downloaded it.    When I started it up it said that my laptop was not configured  for it, but 5.1.10   still works 

 

This happened once before with an earlier version  where version n+1 stopped working but n+2 worked ----  

Is there any way to know if my laptop will be supported in the next version? 

 

My laptop is the ProBook 455 g4 

 

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