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07-07-2020 10:35 AM - edited 07-07-2020 10:40 AM
I have bought this Hp laptop 3 days ago. The problem which is occurring here in my system is that in windows update there was an Nvidia driver downloaded and also on the box it is mentioned that this laptop has Integrated Nvidia geforce mx250 graphics card in it. There is also an Nvidia Sticker on a Laptop. Now when I click Nvidia on control panel it says that "Nvidia Graphics is not detected" you can see in an above-attached screenshot.
I also Checked by running dxdiag command it is showing only Intel UHD graphics card.
Dear HP team,
Kindly guide what is the Issue. Is there Nvidia graphics integrated into it?
or there is any other issue with this product.
07-09-2020 03:09 PM
I reviewed your post and I understand that you want to know whether there is an Nvidia graphics card on your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I checked the specifications (Link below) of your computer and see that there is no Nvidia graphics card installed on your computer. You have also confirmed the same by running the dxdiag command.
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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