-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- i cannot know my laptop specifications using serial number

Create an account on the HP Community to personalize your profile and ask a question
08-04-2025 01:25 PM
You may be able to find some information by entering either the S/N or P/N at the link below:
08-05-2025 03:50 PM
You're very welcome.
The processor information should be included.
Processors are integral parts of the motherboard, so you have to find the motherboard part number and description.
It should include the model of the Wi-Fi card, the display type and resolution, etc.
08-07-2025 09:40 AM
How about if you enter the serial number in the HP PartSurfer link below and post the link that is generated.
08-07-2025 09:59 AM - edited 08-07-2025 10:14 AM
Based on the S/N you posted here is what I see:
Motherboard: ASSY BU IDS UMA i7-1165G7 RTK USBC 450 G8
Your notebook has an Intel i7-1165G7 processor with the UMA (integrated Intel graphics) graphics adapter.
Memory: SODIMM, 16GB DDR4-3200, Mic Z42B/F
Your notebook has 1 x 16 GB of DDR4-3200 MHz memory which is a Micron memory chip.
Wi-Fi: WLAN RT CANARY AC 2x2 BT5
Your notebook has the Realtek RTL8822CE Wi-Fi adapter with Bluetooth 5.0.
Display: 15.6FHD AG UWVA EDP NB BENT 250N
Your notebook has a 15.6" Full High Definition (1920x1080), non-touchscreen 250 NIT display.
Storage: 512GB M.2 2280 PM991a PCIe Gen3x4 value
Your notebook has a 512 GB Gen 3.0 x 4 NVMe SSD.
Here's the specs on the NVMe SSD HP installed:
Samsung 512GB PM991a M.2 PCIe 3.0x4 NVMe SSD 2280 Solid State 3100 MB/s MZVLQ512HBLU - Newegg.com
Keyboard: ASSY KBD CP num kypd SR NG/AR
I don't know what those codes mean as far as the keyboard language, but it is not a backlit keyboard.
Power supply: ADPTR 45W nPFC Smart 3P RC 4.5mm
Your PC has a 45 Watt power adapter with a 4.5mm connector.
Operating system: DPK, WIN 10 PRO STD
Your PC comes with the Windows 10 professional operating system.