i have 11th Gen Intel(R) Core(TM) i5-1135G7 does not work as it is facilities how can i enhance it?

[Emeish]

i have 11th Gen Intel(R) Core(TM) i5-1135G7 does not work as it is facilities how can i enhance it? it is getting hot very fast. does not complet tasks, even i did not feel i bought somthing more much diferrent than amd pc a4 and it is price 15 time more but mine is laptop

[Irfan_06]

Hi @Emeish,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I understand you're experiencing an issue with your PC/Laptop that is malfunctioning.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC/Laptop recently?

Take care and have a great day ahead!

Irwin6

HP Support