cancel
Showing results for 
Search instead for 
Did you mean: 
Yurii90
New member
2 0 0 0
Message 1 of 2
122
Flag Post

i have a problem with a password on ZBook 15 g2

HP Recommended
ZBook 15 g2
Microsoft Windows 10 (64-bit)

I have a password on my notebook. The pervious seller don't remember a password.

1 REPLY 1
REO51ST
Level 16
25,082 24,632 3,568 8,034
Message 2 of 2
Flag Post
HP Recommended

Welcome to the HP Support Community @Yurii90 

 

HP does not capture or retain any BIOS password data, so HP cannot recover your local BIOS Password.

 

HP can remove the Password via a service of the Notebook.

 

You can contact HP Support to set this up.

 

Contact HP Worldwide:  https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Options vary depending on location and warranty status (Service fee may apply)

 

Best regards,

 

REO

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation