i want to know either my laptop refurbished, renewed or not . and secondly i have window 11 installe

[khan101]

i want to know either my laptop refurbished, renewed or not . and secondly i have window 11 installed but i do not found any option related to LTE in my laptop. i want to use sim card on my laptop.

[Paul_Tikkanen]

If the product number has an 'R' at the end, then it was refurbished by HP.

For example:

3UP97PAR

If no 'R', then it was not refurbished.

The mobile broadband option was pretty expensive and hardly any notebooks come with that feature.

In order for the sim card to work, your notebook must have one of the following WWAN adapters listed in the device manager under the Network adapters device manager category:

HP lt4132

Intel XMM 7360

[khan101]

thank you sir ! i have this driver installed on my  laptop but still there is no option of lte or 4g or cellular . i am currently running window 11. can you kindly help how to get this option 

[Paul_Tikkanen]

You're very welcome.

Which model WWAN adapter does your notebook have?

It would be one of those listed under the network adapters device manager category.

If there is no hardware present, then installing any of the WWAN drivers is useless because drivers won't install without the physical hardware device being installed.

Below is the link to the service manual.

HP EliteBook 830 G5 Notebook PCHP EliteBook 836 G5 Notebook PC Maintenance and Service Guide (manual...

You can open up the notebook and check if the optional WWAN adapter is installed.

Chapter 5, pages 48 & 49 have the WWAN adapter removal and replacement procedure.

I think you are just going to find an empty space with the antenna wires.