-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- keyboard_filter_01 probook 445 g7

Create an account on the HP Community to personalize your profile and ask a question
04-18-2021 06:56 AM
Hi:
The only suggestion I can offer would be to install the HP Hotkey driver...
8.10.5.1
https://ftp.hp.com/pub/softpaq/sp110501-111000/sp110549.exe
04-18-2021 07:11 AM - edited 04-18-2021 07:14 AM
Thanks a lot! I tried install this driver, but it didn't solve this problem....
Maybe, I did something wrong... Driver version: 11.1.6.1 Date:09.12.2020 by HP Development Company, L.P.
04-18-2021 07:19 AM
You're very welcome.
Sorry that driver didn't work.
It was the only driver I could think of that would install that device.
I did a search on that topic, and cannot find any solutions to it.
There is one other software you can try, and that would be the HP system information utility from the Microsoft store.