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‎01-03-2019 10:23 AM - edited ‎01-03-2019 10:28 AM

HP Recommended
Product: Elitebook 840 G4
Operating System: Microsoft Windows 10 (64-bit)

My laptop does not turn on, does not charge.

 

Do not turn it off, just close the lid and it had to be put in a greenhouse

 

The battery is internal and I can not uncover it

 

Can you help me....please......:Crying:

1 REPLY 1

‎01-03-2019 10:34 AM

HP Recommended

Somebody told me that the BIOS is blocked.

 

I try to solve press both windows and 'B' keys and button on for 5 seconds but nothing happens

 

:Crying::Crying:

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