max ram on HP PAVILION X360 CONVERTIBLE 14-dh1xxx

[JOCADI06041959]

what is the max ram for my HP PAVILION X360 CONVERTIBLE 14-dh1xxx

[Paul_Tikkanen]

What model processor does your notebook have?

Notebooks with the Intel core processors have two memory slots and according to chapter 1 of the service manual, support 2 x 8 GB of DDR4 memory.

Notebooks with the Celeron processors have one memory slot and can support 1 x 8 GB of DDR4 memory.

HP Pavilion 14-dh1000 Convertible x360 PC series - Setup and User Guides | HP® Support

[JOCADI06041959]

Thanks Paul, it does have Processor Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz, 2112 Mhz, 4 Core(s), 8 Logical Processor(s)

and it has Installed Physical Memory (RAM) 8.00 GB.

Please let me know the max RAM i can upgrade to, and with what?

thanks,

[Paul_Tikkanen]

You're very welcome.

Chapter 1 of the service manual on your notebook's user guides page indicates the notebook supports 2 x 8 GB.

But that manual is for the older model series with the Intel 8th gen core processors.

The Crucial memory report for the model series indicates the notebook will support 2 x 32 GB of memory.

HP - Compaq Pavilion x360 14-dh1000 | Memory RAM & SSD Upgrades | Crucial IN

You can run this command to see what Windows indicates is the maximum:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

[JOCADI06041959]

Again, thank you, after doing the division it comes out to 32 which is great, I AM technologically challenged, can you tell me what i need to look for as to the RAM memory?

[Paul_Tikkanen · Accepted solution]

You're very welcome.

I'd get the Crucial 32 GB memory kit that they indicate is compatible with your notebook:

Crucial 32GB Kit (16GBx2) DDR4-3200 SODIMM | CT2K16G4SFRA32A | Crucial IN

You can buy the kit on Amazon:

Crucial RAM 32GB Kit (2x16GB) DDR4 3200MHz CL22 (or 2933MHz or 2666MHz) Laptop Memory CT2K16G4SFRA32...

You have the service manual to help you take the notebook apart, and here are a few service videos that may be of help as well:

Replace the Base Enclosure | HP Pavilion x360 14-dh000 | HP (youtube.com)

Replace the Battery | HP Pavilion x360 14-dh000 | HP (youtube.com)

Replace the Memory Module | HP Pavilion x360 15t, 14 Convertible PC | HP (youtube.com)