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- HP Community
- Notebooks
- Business Notebooks
- maximum memory

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12-24-2023 11:07 AM
Hi:
HP only has the service manual for the older 15-eg1xxx model series available.
Maintenance and Service Guide (hp.com)
According to chapter 1 of that manual, the notebook has two memory slots and can support 2 x 8 GB of memory.
The Crucial memory report for the 15-eg3xxx model series indicates that it can support up to 2 x 32 GB of memory.
HP - Compaq Pavilion 15-eg3000 | Memory RAM & SSD Upgrades | Crucial.com
You can run this command to see how much memory the notebook can support:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.