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HP Recommended
HP EliteBook 840 G8 Notebook PC (26D62AV)
Microsoft Windows 11

Screenshot 2024-07-29 153502.png

1 REPLY 1
HP Recommended

Hello @naniM , how are you ?

 

This is a fault with the equipment's video driver.

As you are using Windows 11, just be aware of which version to use to update the correct video driver.

 

https://support.hp.com/br-pt/drivers/hp-elitebook-840-g8-notebook-pc/38216725

 

If you can't, it really is a camera failure.

 

I´m Waiting


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