-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- network problem

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
1 REPLY 1
11-21-2025 06:53 AM - edited 11-21-2025 06:53 AM
Hi:
Every Elitebook 840 G3 has a SIM card slot.
The reason your notebook doesn't detect the SIM card is because it is missing the optional and expensive WWAN adapter that is needed to connect to a cellular network.
In order to connect to your cellular provider's network, your notebook must have one of the following WWAN adapters present and working in the device manager under the Network adapters device manager category, and I am sure you will not find any of those listed.
HP lt4120
HP hs31110
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.