printer failure

[minorhill68]

printer quit working in January, under warranty, all y'all did for us is remove our prin ter  and I let your people have access to my computer,I have even filled with the BBB, y'all should honor your warranry

[Sneha_01]

Hi @minorhill68

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you. I see this is an ongoing issue, I assure you that we will look into this for you.

Kindly share the details below: I will have the case escalated. Please share the details in a private message. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

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Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support