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- "F10 Num" key lights up permanently (flashing too)

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08-09-2023
05:16 AM
- last edited on
08-09-2023
11:07 AM
by
MayS
Hello,
my device is already some years old and there is no official support. However, it still works but sometimes i don't have touch and no keyboard. I can resolve that issue by pressing the power button for 15 seconds. After that, the Laptop is working fine again for some weeks.
What I explored is the F10 - Num Key. After the reset, it is not enabled. Once the problem occurs, it is permanently lit.
Where to find these "error codes" since i was not able to find that.
I executed the HP Hardware Diagnosis and everything is working fine there. Any ideas?
I tried to upload a video how it looks like, but did not work.
URL: [content removed]