re: Laptop - Docking Station issue

[BGunn64]

et al:
Just setup the new HP Laptop/Notebook and connected to the HP G5 Docking station... 
Internet is working but the monitors as well as the power are not.
I downloaded and updated the docking station but still no go.
Anyone have any thoughts as to why the docking station is NOT functioning with this laptop?
Thanks, BGunn

[resistencia]

Hi @BGunn64 

The monitors and power will not work because the laptop's USB-C port is not compatible with DisplayPort and Power Delivery.

HP 255 G10 Notebook PC specifications | HP® Support

Ports

(2) SuperSpeed USB 3.2 Gen 1.0 Type-A ports; 5 Gbps signaling rate (1) SuperSpeed USB 3.2 Gen 1.0 Type-C port; 5 Gbps signaling rate (data transfer only; charging or external monitors not supported) (1) AC power input port (1) HDMI v1.4b port (cable sold separately) (1) Headphone/microphone combo jack

[BGunn64]

Resistencia:
Well... that sucks and is sort of dumb in my opinion.

But thank you for pointing out the issue. That was something that I did not think to research when getting the new laptop.

BGunn

[resistencia]

You're welcome, glad to help you find a solution.

I'm sorry, but those features are generally only available on high-end laptops.

You can only use DisplayLink Docks to connect other monitors. Here is a link where you can find out more about those docks.

DisplayLink Products list | Synaptics