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‎09-01-2023 08:36 PM

HP Recommended

I purchased an HP 3 months ago and I've had to send it back for a week battery. The HP is constantly problematic when connecting to the internet. I've been on the phone with HP support and my cable company. They do the best they can, but I've had to borrow laptops from others and have to restart so many times. I even purchased another HP laptop and had to return it because of the same issue. They are refusing to refund my money so I can purchase a proper device.  I am at my wit's end. I am a student. The HP is not serving the purpose it was intended to serve. Please help me.

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1 REPLY 1

‎09-03-2023 11:45 PM

HP Recommended

Hi @disappiinted,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support

I am an HP Employee.
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