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- Re: slight yellowish tint on sreen

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11-04-2024 06:25 PM - edited 11-04-2024 06:30 PM
so recently i was having problem with the blue screen memory management issu i tried many things but it just kept getting worse so i thought to reset my laptop and i did, it fixed it but after the reset i noticed a slight yellowish tint on the screen and its really bothering me. i tried many things but failed i even tried calibrateing my display which coudnt remove all of it i still see a bit of a yellowish tint on the screen. i hope someone can solve this problem
11-06-2024 03:22 AM
Hello.
Windows Night Light feature can cause the yellowish tint. Check it out first.
Your graphic driver control panel also likely has options to change the RGB setting, contrast, gamma, etc. Check and reset those settings as well.
11-08-2024 09:22 AM
Hello again,
Your laptop has AMD graphics and a Radeon Settings* software should be installed along with the drivers. It should be there in the Windows Start Menu, but may be found by right clicking the desktop or as a Windows Tray icon. Within this Radeon Settings software there is an option to change the RGB colour settings of each display.
If you can't find this software, you should (re)install the Graphics driver package.
* AMD may have renamed it. Last time I used the AMD Control Panel it was named Radeon Settings, but this was some years ago.
Another thing to consider is whether the this is a hardware or software problem: when you restart your computer does the yellow tint also affect the HP boot logo? Or if you press F2 / F10 before OS starts to enter the HP Diagnostics / Bios - is the yellow tint also there?
If the tint is also visible in these parts as well, this is some sort of hardware problem I'm not sure how to fix or to pinpoint the problematic component without replacement parts (display panel or the internal display cable).
11-11-2024 11:52 PM
Hi,
Since the tint wasn't in BIOS, therefore this must be a software problem.
You said you did a reset. Was that the Windows built-in "Reset this PC" option? Perhaps the reset just didn't work properly.
In your case, a clean install of Windows could be the fastest path to get rid of your problem since I don't have any more ideas for what could be the cause of the tint.
Since your laptop is apparently not supported by the HP Cloud Recovery, you would first need to create Windows installation media with the Microsoft Windows Media Creation Tool. Reinstallation of Windows is destructive so back up your data first.
General HP options for Windows recovery are here:
https://support.hp.com/us-en/document/ish_5787612-5787757-16
The same document also points to another document that tells how to reinstall Windows from a USB drive:
https://support.hp.com/us-en/document/ish_4777238-4777294-16