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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP ZBook 15 G5 Mobile Workstation IDS Base Model
Microsoft Windows 11

I have updated Windows 11 to 24h2 twice and it always gives error (sound is mute), I have installed the driver, tried fixing it from the HPSupport Assistant application and Troubleshooting window sound, none of them worked, I have tried searching on the internet, installed, uninstalled the driver but none of them worked, so I finally downgraded to version 23h2, has anyone experienced the same thing?Screenshot 2025-01-28 091642.png

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